Refund policy
Return & Refund Policy β Liexpo
At Liexpo, your satisfaction is important to us. If you are not completely happy with your purchase, we are here to make things right.
Returns
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You may request a return within 14 days of receiving your order.
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To be eligible, items must be:
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Unworn, unused, and unwashed.
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In the original packaging with tags attached.
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Certain items such as undergarments, customized, or sale/clearance products are non-returnable.
Refunds
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Once your return is received and inspected, we will notify you via email/phone.
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Approved refunds will be processed within 7β10 business days to your original payment method.
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Shipping charges are non-refundable unless the item received was defective or incorrect.
Exchanges
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Exchanges are available for size or color (subject to stock availability).
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If the desired item is not available, a refund or store credit will be issued.
Damaged or Incorrect Items
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If you received a damaged or wrong item, please contact us within 48 hours of delivery with photos for verification.
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We will arrange a replacement at no extra cost.
How to Return
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Email us at support@liexpo.com with your order number and reason for return.
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Our team will provide you with return instructions.
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Ship the item back to the provided address.
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Customers are responsible for return shipping costs (unless the item was faulty or incorrect).
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Contact Us
If you have any questions about our Return & Refund Policy, please reach out:
π§ Email: support@liexpo.com
π Phone/WhatsApp: 0301-9708545